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Close or Walk

One buyer moment a day. Pick the move, see why, back it with research. By Altair.

What the game trains

Ten sales problems, ten boss buyers. Every explanation in the game names its source and year.

TopicBoss buyerSkillSources
1. Buying committeeThe CommitteeMulti-threadingGartner, Win More B2B Sales Deals (2018); Schmidt, Adamson & Bird, Making the Consensus Sale, HBR (2015); Fisher, Ury & Patton, Getting to Yes (1981)
2. Buyer research and trustThe GooglerStraight answers and peer proofGartner, Digital B2B Buyer Survey (2017); Sheridan, They Ask, You Answer (2017); Cialdini, Influence (1984); Dixon & McKenna, The JOLT Effect (2022) and HBR, Stop Losing Sales to Customer Indecision (2022)
3. Admin overloadThe Inbox AvalancheAutomation triageSalesforce, State of Sales, 5th edition (2022); Brynjolfsson, Li & Raymond, Generative AI at Work, NBER (2023)
4. Qualification and prospectingThe Tire-KickerEarly disqualificationRoss & Tyler, Predictable Revenue (2011); Whyte, MEDDICC (2020); Rackham, SPIN Selling (1988)
5. Proving AI ROIThe Skeptical CFOBaseline, benchmark, paybackChallapally et al., MIT NANDA, The GenAI Divide: State of AI in Business 2025 (2025); Dixon & McKenna, The JOLT Effect (2022) and HBR, Stop Losing Sales to Customer Indecision (2022)
6. Price objectionsThe Procurement SharkTrading, not cavingFisher, Ury & Patton, Getting to Yes (1981); Galinsky & Mussweiler, Journal of Personality and Social Psychology (2001); Kahneman & Tversky, Prospect Theory, Econometrica (1979)
7. Sales and marketing misalignmentThe Siloed CMOShared definitionsKotler, Rackham & Krishnaswamy, Ending the War Between Sales and Marketing, HBR (2006); Oldroyd, McElheran & Elkington, The Short Life of Online Sales Leads, HBR (2011)
8. ForecastingThe MirageVerifiable buyer milestonesTetlock & Gardner, Superforecasting (2015); Whyte, MEDDICC (2020)
9. GhostingThe GhostDated next stepsDixon & McKenna, The JOLT Effect (2022) and HBR, Stop Losing Sales to Customer Indecision (2022); Gollwitzer, Implementation Intentions, American Psychologist (1999); Gartner, Win More B2B Sales Deals (2018); Cialdini, Influence (1984)
10. Coaching and churnThe Renewal CliffOnboarding wins and practiceEricsson, Krampe & Tesch-Römer, Psychological Review (1993); Dixon & Adamson, The Challenger Sale (2011); Reichheld & Sasser, Zero Defections, HBR (1990)

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